Terms and conditions


Please read the terms and conditions of booking a course. To complete your booking you will need to pay for your training and fill in a booking form, ticking that you have read the terms and conditions. 

Failure to follow these steps will prevent you from attending training with guru holistic training.



A booking form will be sent by email for you to fill in, please fill in with all relevant information, this helps to prepare your certificate, and also allows the tutor to see what prior knowledge you hold.


Emailing a copy of your main therapy qualification may be requested and can be included with your booking form.

A down payment is required to secure your place, your place cannot be held for you until this has been received.

14 days before the course is held, full payment should be completed, this saves time on the course day.


A full receipt will be issued by request and access to the course manual will be given to you on full payment or on the day of the course.


You will not receive your manual until full payment is made.


and down payment

You can pay for the course by cheque, cash or by BACS or over the phone. Please contact guru holistics for details.

Deposit/down payment

The down payment is totally non-refundable. If you cannot attend the course your payment will not be returned to you. You may be able to transfer to the next course date if adequate notice is given.


of attendance/cancellation

If you cannot attend the course, 7 days notice must be given, you can then be transferred to another course.

Your down payment /full payment can be transferred to the next course if adequate notice is given, an admin fee may be charged for this.

Notice of 7 days + = moving to another course date

Deciding not to attend the course = non-refundable payment/course fee not refundable
Notice of fewer than 7 days = loss of deposit and loss of course fee

Changing to another course or course date = £ 35 admin fee


of course booking

Courses are run on a minimum of 1 person attending, however, this will not give you the opportunity to receive treatment on the day.

Models chosen by the tutor will be made available to you on the day. On the rare occasions that this cannot be met, the tutor will be the model.

One-to-one packages can also be booked, please contact guru holistics for details.

In all cases, your course booking is not accepted until confirmed in writing/email and course fee payment is paid and cleared.

Professional standards

and your competence

Guru Holistics teaches courses to a high standard adhering to all health and safety standards throughout.

Certificates are usually given out to students who have shown competence throughout the course.


guru holistics has the right to withhold certificate if the tutor deems the student to not have reached a competent standard. Case studies will be set and reassessment will be arranged. There may be an additional charge for this.

Support will be given to the student throughout the course but also after the course, via email.

For professional standards, a certificate is awarded to show competence but it is expected that each therapist practices at least 6-10 times before taking payment and advertising for clients.

Course manual


The course manual is the property of guru holistics and is protected by copyright.

You cannot reproduce any of the manuals without express written permission by guru holistics in writing. You will be in breach of contract by using the manual or teaching the subject from the manual or materials given to you in training.

Access to the course manual is given to you on the course day or once you have paid the full course fee.

Once you have accessed the course manual you cannot transfer to another course.


If guru holistics believes that you have breached copyright, legal action will be taken and you will be removed from the online portal. This will be reported to your professional insurance/association in writing. 


and accreditation

To practice the therapy that you have just studied by guru holistics, valid insurance is needed. Information regarding this is found in your manual.

All courses are accredited by/or approved for insurance by any of the following

ABT, IPTI, TOWERGATE, IPHM, IICT, BGi, Wellbeing insurance.

It is your responsibility to check that your existing insurance company will accept the course for insurance purposes.

It is highly recommended that you obtain student insurance cover for your case studies.

Attending training

Essential information

You will be expected to turn up on time for the course, the tutor is generally available for up to 15 minutes prior to the course start time and afterwards.

Any medical conditions should be discussed prior to the course and noted on your booking form. You should be prepared to give and receive treatments throughout the course to complete and be deemed competent.


Case studies must be posted and emails will no longer be accepted. It is your responsibility to ensure they arrive, so, therefore, keep a spare copy in case they go missing in the post.

  • Please be dressed appropriately; a therapy uniform, or jogging bottoms and a tee-shirt are acceptable.
  • Flat shoes or socks for footwear.
  • Short nails, you cannot perform massage with long nails, so please do not turn up with long nails.
  • Bring your printed off manual with you unless pre-booked to have one provided for you.
  • If requested, bring photocopies of your main therapy qualification, ie body massage, beauty therapy, alternatively, these can be emailed to guru holistics alongside the booking form.
  • A packed lunch and a drink to save time as lunch breaks are kept to a minimum.
  • A good standard of English is required.
  • Any items left will need to be picked up. If they are posted out guru holistics holds no responsibility to them arriving and a fee will be charged for postage. Items will be kept safe for collection.
  • Re-issue of certificate will have a charge.


Essential reading

This course is taught to a high standard throughout, it does not diagnose medical conditions and should not be treated as a substitute for medical care. Contraindications and benefits are discussed as part of the course but are not intended to represent any medical advice, nor be deemed as a treatment to cure or prevent disease.

Manuals have been checked and approved for accreditation throughout.

Guru holistic training accept no liability for injury or loss to person or property throughout.

Guru holistics holds no responsibility for damage caused by you to another person after you have received your training.


guru holistic training and all the trainers working under guru holistic training hold no responsibility for:

This course is taught to a high standard throughout, it does not diagnose medical conditions and should not be treated as a substitute for medical care.


Contra indications and benefits are discussed as part of the course but are not intended to represent medical advice, nor be deemed as a treatment to cure or prevent disease.


Guru holistic training and Ann Ball or any tutor working through guru holistic training certification is not responsible for any injury that you may cause your clients or members of the public during training, during case studies, and after receiving qualification.


We hold the right to contact the insurance companies to remove your certification if felt necessary due to bad practice.



The terms and conditions have been set down to protect both guru holistic training, all trainers and students.

It is a necessary procedure.

It is your responsibility to work professionally and at a high standard adhering to our industry's professional code of practice.

By attending training you are agreeing to the terms and conditions and they will be held to.


Grievance Policy


Guru holistic training seeks to ensure equitable treatment of every person and to make every attempt to resolve grievances in a fair manner. You are encouraged to first talk with us about any concerns you have. However, you do not have to do this before filing a formal grievance.

If you want to file a formal grievance, you should do so within 45 days of the time you become aware of the problem. Please submit a written grievance via email





This will be addressed by Ann Ball and one of her tutors for a second opinion.

All grievances will be addressed to the best of our ability in order to prevent further and future problems.
If you disagree with the outcome of your complaint you may ask us to forward your grievance to another tutor that teaches for guru holistics or you may send it yourself. Another tutor that does not deal with guru holistic training will be asked to assist this process.