For those that are wishing to enter into the complementary therapy industry with no prior knowledge, skills such as consultation skills, client care and professional standards are not included in the practical day.

This module is essential learning and is needed to be completed prior to attending the course, alongside your anatomy and physiology, this will we be homestudy with email and skype assistance.

This module includes:

• setting up your practice
• what makes a therapist
• professional indemnity and liability
• insurance
• code of practice
• consultation skills
• reception skills
• keeping a diary
• filling in record cards, consultation cards
• GP referral
• customer care
• going that extra mile
• unique selling point
• marketing
• which hat to wear today?
• and more